Refund policy

Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for an exchange your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned:
Gift cards
Downloadable software products
personal care items

To complete your exchange, we require a receipt or proof of purchase

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at morganscreekjm@gmail.com and send your item to: Morgan's Creek, 106 Old Hope Road, Shop 37A, Liguanea 00000, Jamaica.

Shipping
To return your product, you should mail your product to: Morgan's Creek, 106 Old Hope Road, Shop 37A, Liguanea 00000, Jamaica

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.